2. Length of appointments

Most respondents were expected to spend 6 minutes with each client to be screened, although for 4 respondents this was as low as 3 minutes or less. 20% of all NHS respondents said that the nominal time per appointment had reduced over the last year.

When asked how much time they felt they needed for each appointment, 59% of respondents felt they needed more than 6 minutes per appointment.

Click graph to enlarge.

Back to Publication Home